Privacy Policy

We've prepared this page to answer the most common questions we receive. If your question isn't answered here or you need more information, please contact us.

We are commited to protecting your privacy whilst using our site. We collect information lawfully and in accordance with the Data Protection Act 1998. Any information that you provide will only be used to fulfil an order and to better the service that we provide.

This site may use methods of tracking customers to examine their behaviour in order to evaluate the sites ease of use. We will not distribute any of the personal data that you enter to third parties.

We will not contact you in the future unless you have given us your consent. We will always ask before sending you promotional emails and you can cancel such subscriptions at any time.

Any credit/debit card information that you enter is secured using 128-Bit Secure Sockets Layer (SSL) certificate to encrypt your data. This information is automatically deleted from our system at set time intervals once your order is completed.

In case you haven't found the answer for your question please feel free to contact us, our customer support will be happy to help you.


Free Delivery with all orders over £50

Our Guarantees

Each ring in our Jewellery Bee collection is hand polished to perfection ensuring that the items is free from any scratches and arrives to you in an almost brand-new condition. Our work shop in Hatton Garden is known for its attention to detail and here you will find each ring, earrings, chain or pendent is re-furbished to the highest of standards. Each item in our Jewellery Bee collection is guaranteed to be shiny, sparkly and the loveliest of qualities.

We want you to feel confident about buying second-hand gold jewellery at Jewellery Bee so we provide the following guarantees:

UK HALLMARKED

This hallmark provides you a worldwide accepted guarantee of the carat of your item.

OUR COLLECTION

Everything is photographed in HD for you so you can get the clearest view of our stock.

28-DAY RETURNS

If you are not totally happy with an item, return it within 28 days for a refund or exchange.

LOWEST PRICES

Gram for gram you won't find a better priced product than here at Jewellery Bee.